Contact Us

We only sell new products so we will not be able to help you with information or evaluation on a vintage or antique pocket watch.

To get real-time shipping rates without having to go to checkout, add the item(s) to your Shopping Cart and then click the "Click to Estimate" link in the Shopping Cart panel located at the top right corner of the website. View the Ordering & Shipping page for Domestic & International shipping options with estimated delivery times
(links are in the Customer Service top navigation and footer menus).

Email is our preferred method of communication for questions
requiring research, or for contacting suppliers outside of office hours.

Email us at:

For immediate help during our normal business hours of Monday-Tuesday 9:00am to 4:00pm Central Time, Closed Wednesday, Thursday-Friday 9:00am-4:00pm Central Time,
use the Live Help chat feature in the top left menu or to leave a message when offline.

If you are having a problem at Checkout, please call us so we can try and fix the issue. Due to PCI compliance we cannot accept phone orders since we are not allowed access to your credit card information.

Call during our office hours at: